Apple Apologises For Error 53 and Issues an Update to Fix it

The Error 53 was in news last week where several users were getting their devices bricked because they had gotten parts of the phone repaired from an unauthorized Apple service center. Apple claimed that it was to ensure that it protected the devices as well as the data of its users so that they would not get their devices repaired from people who could potentially damage it. Apple does not issue the pairing tool, which is a must when a component is replaced to rest of the hardware and that was causing for the phone to die out.

iPhone 6

It was clear that this was a move by Apple to protect its Apple Care centers and to make sure that the customer went there rather than opt for cheap alternatives. This was seen as a move to monopolize the market and Apple has been forced to make a u-turn. Apple has now apologised for the same, and said that it had accidently made a feature public, which was supposed to be kept private. They have rolled the feature back and assured that the Error would not be seen anymore. Apple issued the following statement:

Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a security test. This test was designed to check whether Touch ID works properly before the device leaves the factory.

We apologize for any inconvenience, this was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement.

Good news eh?

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