In a price sensitive and rather cautious market like India, it is those deny tiny bits of details that always make a difference. While you definitely need a great product, robust marketing strategy and a good trusted name in the market as ingredients for a good product launch, it is always the company that is willing to go that extra mile for its customers that usually ends up being called the Man of the Match. The likes of Nokia and Samsung have built a massive amount of cult following and trust in the Indian market with their after sales services and looks like a few others are taking a leaf out of their booklet. Motorola being one of them.
Motorola has announced the Moto Xpress in India, which is the first door to door service for its customers. The service went live in Delhi, Noida and Gurgaon and is expected to expand to other cities soon. In case you have an issue with your Motorola smartphone, you can schedule an appointment with the Motorola Expert who will visit your house for a fee of Rs 199.
Motorola says that if your phone is suffering from any glitches in the software, it would be fixed right on the spot, while if there is any hardware issue, it would take up to five days for the phone to be fixed and will be delivered to you by the Motorola service man. You simply need to book an appointment by calling at: 011-41717124
In India, our customer satisfaction score is over 85 percent and with our latest initiative we aim to continue enhancing our after sale services. Our other customer care initiatives will continue to operate as is.
We feel that such a move shall encourage other brands too to take their after sales services a little more seriously and would be a win-win situation for the consumers as they will be able to reliably pick up smartphones without worrying about the service support.
It would be absolutely on the mark to say that if you are visiting India, and you can only visit one place, then in all likelihood, that place would be the Taj Mahal. The monument in Agra is the symbol of love and merits the place among the seven wonders of the world. One thing that we have all done while visiting the Taj Mahal is to take a selfie or even the picture of the monument and later uploaded it because the network in the region ensures there is barely any connectivity.
In order to progress towards a connected India, the Union Minister for Communications Ravi Shankar Prasad has announced free Wi-Fi connectivity for all the visitors to Taj Mahal for half an hour. This has been made possible by BSNL with support from Quadgen, which is a Bangalore based company. Not just for half an hour, if you want to use the internet for longer, you can pay a premium price of Rs 30 for an hour and, therefore enjoy surfing the web right from Taj Mahal.
Taj Mahal is just a start as there are now plans to bring WiFi to Fathepur Sikri complex in Agra after the internet facility was introduced at the Agra Cantt station. While connectivity is always great, you only wonder if having all these options would restrict the people in terms of enjoying an experience that is unadulterated.
Via: BGR India
Are you a OnePlus One user or are you planning to pick the device anytime soon? Do you need more reasons for picking the device rather than simply the fact that it is one of the most affordable Android devices out there for the configuration that it offers? If that is the case, then OnePlus has given you another hook for the same as it has announced that all the existing users of the OnePlus One as well as the ones who purchase the phone now, will get a 15 month warranty on the device instead of the regular 12 month that was promised. This offer stands valid both, for the 16 and 64 GB variant of the device purchased Amazon.
The only condition attached is that the device must be in a working condition of 15 days or more. Vikas Agarwal, General Manager, OnePlus India commented:
OnePlus is committed to long term growth in India and are investing significant resources in revamping our service offerings. While it is our constant endeavor to close most of our customer service requests within 3 days, this complimentary extended warranty will compensate users in case of any unexpected delays. We have always considered our fans and users to be a priority, and this service is a testimony of our efforts in empowering them further.
Our goal is to continue to gather feedback from our users and strive to provide the best service and support than any consumer brand in the country.
We feel, that this is a great move by OnePlus, especially as there have been more than a fair few complaints about the devices dying or people having bad after sales services. Definitely puts the end user at a little more ease.
While the United States of America is all excited about delivery of Amazon products via drones, in India, things are not all that bad. Relatively speaking. Yes. E-Commerce is yet to take off completely in India and most people still take E-Commerce to be Flipkart, but Amazon is actually making it’s presence felt and showing why they are so highly rated in the services market if not in the products sphere too.
We may not have drones yet, but Amazon India is promising to deliver your products in one day. It will come at a prize of Rs 99 over and above the prize of what you order and is not applicable on all the products. In fact it is applicable only on products that come straight from Amazon rather than one of the retailers. There is also a two day delivery scheme which will make sure your products reach in two days time and you pay Rs 79 for that. Once again, it is not applicable on products coming from any of the retail partners.
In case you order the product in the 1 day or 2 day scheme and it is not delivered for whatever reason, you are entitled for a 100% return of your money. Large and heavy items do not qualify under this scheme and also, you must order within a specific time span to be be able to see the option of a one day delivery. Are you going to avail this service? Let us know.
Via: Fone Arena
Motorola is making a comeback and in a big way. We had covered an earlier report that there are rumors of a new budget phone from Motorola called the Moto G earlier here. And the early leaks seemed to be very accurate as the device was indeed launched yesterday in an event held in Brazil which certainly was a very interesting choice of venue.
The device in several ways remind us of the highly successful Moto X. The smartphone is aiming at the consumers who are in for a budget smartphone but do not want to let go of high end specs. The device comes with Vanilla Android 4.3 and soon will be updated to Android 4.4. The device has a 4.5 inch display that is a 720 P Display. The backs on the device are removable though the battery is not. You can choose the shell you like to make the device personal. The device has a 329 PPI making it a fantastic display for the size.
The SoC on board is a 1.2 GHz Quad Core SnapDragon Processor where the GPU is Adreno 305. The device comes at a killer price of $179 without any contract which is huge. There are no headphones included in the box which is a part of cost cutting. The device will release in US and India in Jan and we could expect the device to be around Rs 13,000 which would be killer.
Are you excited about this news? Let us know.
Amidst a lot of light, color and sound, LG have announced the LG Optimus G Pro in India, almost three months after the device was seen at the MWC and caused a lot of excitement. The device is a mammoth 5.5 inch in nature though definitely does not feel that bulky. The Optimus G Pro goes straight up against the likes of Samsung Galaxy Note II as one of the very best Phablets in the market out there.
Speaking to the press, the LG India MD said:
We were reshaping our mobile phone business. It took us and one and half years to do so. At present our market share is close to 5 per cent in the country which we expect to increase to 10 per cent by end of of next year
The device is powerfully spec’ed and although just about every blogger present at the event held in New Delhi was extremely impressed with the device, it was the price point that really cause a flurry of emotions. The device is priced at Rs. 42,500 and it is a valid question that if there is any space in the market for a device which is not an HTC One or an iPhone 5 and sells for more than Rs 40,000. As Blackberry found with both Q10 and Z10, that the answer is not that simple.
Some of the highlight features of the device are as follows:
- 5.5 Inch Full HD IPS LCD Display.
- 13 MP Rear Camera with 2.1 MP front facing Camera
- SnapDragon 600 SoC with 1.7 GHz Quad Core CPU
- 2 GB of RAM
- Support for Micro SD Expansion
- Availability in two color variants, black and white
- Dual Recording simultaneously front front and back Camera
- Q Apps that allow more than one apps to be launched at the same time
- 3140 mAh Battery
- Q remote for controlling devices
Although the device is so much better spec’d than the Note II but given how well the Note II has already captured the market, we are not entirely sure how well things will go for LG India this time. We will be up with the review of the device once we have had sufficient time with it.
Almost 7 months after its global launch, Google Nexus 4 seems to be landing in India finally. After the Samsung Galaxy Nexus did not even make the country, nobody had a lot of hope for it’s successor the Nexus 4 to be sold in India. However, the popular online electronic goods site Flipkart has now listed the device for pre order for a whopping Rs. 25990 for the 16 GB version.
Although a good news, we are finding it very difficult to get our heads around this. Without a doubt the Nexus 4 is one of the best smart phones in the market and the price sounds good, but what you need to realize is that the device is available for $349 which comes roughly around the Rs. 19,000 mark. And since the device is pretty old now the specs too are outdated as compared to the high end devices like the Galaxy S IV and HTC One.
It is also worth noting that the Google I/O kicks off just in about another 6 hours and we may see a refreshed Nexus device and that in itself makes recommending the Nexus 4 at this point of time pretty close to impossible. No doubt it is still an amazing device, but those who wanted it have already got one from the United States where it is easily available.
You can pre order your device here and can expect the delivery in 4th week of May. There are 3 and 6 months EMI options available till May 31st. However, we recommend all our readers to hold their horses, and see what Google has in store at the I/O later on and then think about buying the Nexus 4. If you know someone who is living abroad, definitely get an unlocked version from there instead of spending about 6k Rupees extra here.
In what can be considered a real positive move forward in commercializing the Nexus brand by Google, it’s flagship tablet the Nexus 7 can now be ordered directly from the Google Play Store if you are in India. The tablet will set you back Rs. 15,999 and having used the tablet for the past four or so months, we can assure you it is worth every penny. Even in the cluttered market of tablets, not many tablets apart from maybe the iPad Mini come close to the performance of the Nexus 7 in the sub ten inch category. Although, the device is pretty old now if you consider global market, having launched in the US last year, we still are all for the deal and finally the fact the device is officially available in India.
India has definitely become a fairly big hub of the developers in the Android community and this is a small victory for all those who are looking at the Nexus devices to get the Vanilla experience of Android. Google recently added India as one of the countries where it would sell it’s devices directly from the Play Store and we can only hope that the Nexus 4 and Nexus 10 become available shortly too.
If you happen to order the tablet right now, it would be shipped by April 5th and there is no option of picking the older 8 GB model. Also, you cannot opt for the LTE model yet and this is a pure Wi-Fi version. Do check out the Play Store here to order this mini beast